These Terms of Service (“Terms”) govern your use of NOTA (“the Service”). By accessing or using NOTA, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. The Service
NOTA is a meeting summary service that transforms uploaded audio and/or video recordings into transcripts, summaries, action items, and timelines using automated processing and artificial intelligence. The Service is provided to help you capture what was decided and what happens next in your meetings.
2. Eligibility
By using the Service, you confirm that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.
3. Your Account
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any losses arising from your failure to protect your credentials.
4. Acceptable Use
You agree not to use the Service to:
• Upload or process any content that is unlawful, infringing, defamatory, or that violates the rights of any third party (including privacy, intellectual property, and confidentiality rights).
• Upload or process content you do not have the legal right to process or share.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Interfere with, disrupt, or attempt to gain unauthorised access to the Service or its systems.
• Use the Service to transmit malware, spam, or any harmful code.
• Resell, sublicense, or commercially exploit the Service without our written permission.
We may suspend or terminate your account if you violate these Terms or use the Service in a way that harms others or the Service.
5. User Content
You retain all ownership rights to the recordings, transcripts, summaries, and other content you upload or generate through the Service (“User Content”). You grant NOTA a limited, non-exclusive, worldwide license to process, store, and display your User Content solely for the purpose of providing and operating the Service to you. This license does not allow us to sell, share, or use your User Content for any other purpose.
You represent and warrant that you have the right to upload and process your User Content and that doing so does not violate any law or third-party right.
6. Intellectual Property and Copyright Infringement (DMCA)
NOTA respects the intellectual property rights of others and expects users of the Service to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws.
If you believe that content available on or through the Service infringes a copyright you own or control, you may submit a written notification containing the following information:
• A physical or electronic signature of a person authorized to act on behalf of the copyright owner.
• Identification of the copyrighted work you claim has been infringed.
• Identification of the material that you claim is infringing, with enough detail for us to locate it.
• Your contact information, including address, telephone number, and email address.
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please send DMCA notices to our designated copyright agent at support@joinnota.com. Upon receipt of a valid notice, we may remove or disable access to the allegedly infringing material and notify the user who submitted it. We may also terminate accounts of repeat infringers.
7. AI-Generated Content
NOTA uses artificial intelligence to generate transcripts, summaries, and action items from your recordings. These outputs are generated automatically and may contain inaccuracies, omissions, or errors. NOTA does not guarantee the accuracy, completeness, or reliability of AI-generated content. You should not rely on AI-generated outputs alone for critical, financial, legal, or safety decisions.
8. Subscriptions and Billing
NOTA offers free and paid subscription plans. Paid plans are billed in advance on a recurring basis (monthly or annually, as selected). By subscribing to a paid plan, you authorise us to charge your chosen payment method. Fees are non-refundable except where required by law.
Subscriptions auto-renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time from your account settings; cancellation takes effect at the end of the current billing period.
9. Service Availability
We strive to keep the Service available, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable during scheduled maintenance or due to factors outside our control (such as internet outages or third-party provider failures).
10. Disclaimer of Warranties
The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, NOTA disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, NOTA and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, arising from your use of or inability to use the Service.
In no event shall NOTA’s total aggregate liability for any claim arising out of or related to the Service exceed the total amount you paid to NOTA in the twelve (12) months immediately preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless NOTA and its affiliates, officers, and employees from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from your use of the Service, your User Content, your violation of these Terms, or your violation of any third-party right.
13. Termination
You may terminate your account at any time. Upon termination, we may delete your account and associated data after a reasonable grace period, unless we are required to retain it by law. We may also suspend or terminate your access to the Service if you breach these Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of Ghana. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Ghana.
15. Dispute Resolution
Before initiating formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days. If the dispute cannot be resolved, either party may submit it to the exclusive jurisdiction of the courts of Ghana as set out above.
16. Force Majeure
NOTA is not liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to internet outages, cloud provider failures, natural disasters, acts of government, or other events beyond our control.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by posting the updated Terms on this page and updating the “Last updated” date above. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
18. General
These Terms constitute the entire agreement between you and NOTA regarding the Service and supersede any prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not be considered a waiver of that right.
19. Contact
If you have any questions about these Terms, please contact us at support@joinnota.com.